Water & Wastewater


In light of the uncertainties surrounding the Corona virus, the City of Alma has implemented plans and procedures in all departments which align with recommendations from the Centers for Disease Control and the Arkansas Department of Health. These plans and procedures are designed to protect the health of our customers and employees. Contingency plans have been adopted to ensure uninterrupted service in all departments in the event any of our employees become infected.

The water office is currently closed to the public for making payments. Payments can be made through the drop boxes on the front of the water office and at Bank OZK, payments can also be made by credit card online or through automatic bank draft, please call to set up free bank draft. New customers can complete an online application service as well.  Website:

The environmental protection agency has stated that the Covid-19 virus has not been detected in drinking water supplies. Based on current evidence the risk to water supplies is low. Existing treatment requirements for public water systems prevent waterborne pathogens such as viruses from contaminating drinking water. Americans can continue to use and drink water from the tap as usual.

City of Alma water treatment personnel have confirmed the uninterrupted availability of supplies necessary for the water treatment process.

Rest assured, the City of Alma Public Works is proactive in monitoring the situation and taking every precaution to keep our customers and employees safe while providing continued quality service. If you have any questions, please call us at 479-632-2254.

Customer Portal

Register for new Customer Portal at the following link:

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Online Access & Bill Pay

Now you can view your statements anytime you need. To make a payment, click one of the following links:

Please Note: A fee will apply for all payments made online.

Don’t have an online account? Click one of the following links:

Phone Payments (Alma water customers only)

To make a payment over the phone, call 844.517.9743.

Please Note: A fee will apply for all payments made by phone.

Billing Information

Payment for a water and sewer service is due upon receipt and past due 15 days from the billing date. A 10% late penalty is charged for payments received after 5:00 pm on the 15th of the month.

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About Our Department

Alma Water & Wastewater is committed to providing high quality drinking water to the families in our area, while protecting the environment through excellent wastewater treatment.

Alma Water and Wastewater is municipally owned and operated.  However, operations are fully supported by water and wastewater rates.

Our water originates in beautiful Lake Alma.  The water is purified at the Alma Water Treatment Facility before distribution to the Cities of Alma, Dyer, Kibler and Redhill Water Users.  Alma’s water is ozonated for quality taste and fluoridated for oral health. Alma’s water has been a first place recipient of Arkansas’s drinking water taste contest.

To complete the cycle, our wastewater is efficiently collected and transferred to the Alma Wastewater Treatment Facility where aerated lagoons thoroughly process the waste before the water returns to the Arkansas River.

View Our Complete Consumer Confidence Report >